As a preferred partner, inAssist has trained and certified experts to help implement and maintain the industry’s leading Information Systems for Human Resources. Additionally, we enhance the platform by integrating our medical and support services for seamless interaction by your employees. Full support and administration services are available and we’ll even reduce the cost of ownership through our preferred pricing program.
Personal Healthcare Advisor
Just a phone call away, our personal and confidential industry expert will help navigate you through the complexities of the healthcare system giving you peace of mind and saving you money. This includes: explaining insurance coverage and benefits, deductible tracking and policy questions; finding doctors, physicians, specialists, labs and general care management; and managing bill administration, claims/claim denial, appeals and the negotiation process.
Partner Portal Access
Our experts have the ability to access and assist through a Partner Portal. This allows our team to remotely provide assistance services, input of benefits data, customization and other enhancements to your HRIS platform.
Employee Self Service Portal
Through the Partner Portal, our team will help set up the Employee Portal to maximize the use and benefits of this service. Our team will gather your documents and digitize it within the portal, configure the mapping and design, as well as help you manage changes throughout the year.
Medical Bill Audit
Harvard Medical released data that states 80% of medical bills have some form of error, often leading to over payments by employees and undue utilization against the employer. Our team of CPT-ICD9 experts will help identify errors and mistakes, remediate the issue and help protect you and your employees from undue costs. This can affect your premiums and be an effective strategy for cost containment.
Claim Fraud Remediation
In the event your medical bill has been fraudulently billed and/or intentionally over-charged, we act on your behalf to remediate the situation protecting your health record, insurance benefits, and your wallet.
Medical Identity Theft Protection
Medical identity theft is the fast growing form of identity theft in the United States. Our HealthLock® proprietary protection will keep you from becoming one of countless victims that suffer from medical identity theft each year. We also provide an optional low cost upgrade to LifeLock® financial protection as well that our industry experts can manage for you.